openAdmin
07-16-2009, 01:03 AM
A new study by The Eastern Management Group (http://www.easternmanagement.com/), a veteran telecommunications industry market research firm, has found that repeat customers represent the majority of Open Source PBX sales, with undeniably negative consequences for manufacturers of conventional phone systems.
The Eastern Management Group report, Open Source PBX: Market Size, Forecast and Analysis, states that 55 percent of new Open Source PBX sales are made to returning customers, and they acquire larger systems the second time around as Open Source PBXs burrow into companies.
The Eastern Management Group’s ongoing examination of 7,000 businesses finds that while first time Open Source PBX customers may test-out open source with a small telephone system installation, returning customers move beyond experimentation and turn-up larger PBXs. Open Source PBXs are popular because they are VoIP technology with prices up to 50 percent less than conventional PBXs. The leading conventional PBX manufacturers include names such as Nortel, Avaya, Cisco, Mitel and NEC. Last year Open Source PBXs accounted for 18 percent of the overall PBX market, according to The Eastern Management Group.
The report Open Source PBX: Market Size, Forecast and Analysis is available from The Eastern Management Group
Check out the full article in Businesswire (http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&newsId=20090715006205&newsLang=en).
The Eastern Management Group report, Open Source PBX: Market Size, Forecast and Analysis, states that 55 percent of new Open Source PBX sales are made to returning customers, and they acquire larger systems the second time around as Open Source PBXs burrow into companies.
The Eastern Management Group’s ongoing examination of 7,000 businesses finds that while first time Open Source PBX customers may test-out open source with a small telephone system installation, returning customers move beyond experimentation and turn-up larger PBXs. Open Source PBXs are popular because they are VoIP technology with prices up to 50 percent less than conventional PBXs. The leading conventional PBX manufacturers include names such as Nortel, Avaya, Cisco, Mitel and NEC. Last year Open Source PBXs accounted for 18 percent of the overall PBX market, according to The Eastern Management Group.
The report Open Source PBX: Market Size, Forecast and Analysis is available from The Eastern Management Group
Check out the full article in Businesswire (http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&newsId=20090715006205&newsLang=en).